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Friday, November 11, 2016

Container Inland Services Vacancies: Internal Controller

Container Inland Services, (CIS) Nigeria is part of Global A.P. Moller Maersk Group having presence in more than 125 countries and engaged in activities such as Oil & Gas Exploration, Shipping, Inland Services and Logistical Support.

Container Inland Services (CIS) Nigeria is involved mainly in Off Dock activities such as Import Deliveries, Stripping/Stuffing of Containers, Trucking/Shunting of Containers between Port and Off Dock, Trucking to hinterland destinations, Equipment Maintenance and Repair, Container Sales and various other CIS related activities.

CIS Nigeria is part of Nigeria Cluster encompassing three other countries of Benin, Togo and Niger. CIS Nigeria operates two independent legal entities by the name of Ibafon Container Terminal and Lilypond Container Terminal. It is seeking a motivated and results oriented person to establish a proper internal control finance function for the Cluster. The role will be domiciled in Lagos, Nigeria with occasional travels to cluster countries.

Job Purpose
Responsible to provide timely and accurate financial information and expertise to enable management to make accurate decisions whilst maintaining constant care and compliance with policies and standards.

Establish and continuously develop the internal control function.

The incumbent will be involved in the daily financial control of a huge organisation and will therefore have the opportunity to gain a broad overview of a stand-alone business unit and become familiar with the role of a business process of Shipping Industry.

Specific Tasks and Areas of Responsibility

· Active member of the CIS Country/Cluster Management Team and responsible for controlling environment across the cluster.
· Responsible for coordinating and performing control reviews across the cluster
· Responsible for assisting in investigating of fraud cases and subsequent reporting on these to management.
· To pro-actively identify risks in the challenging environment and to report these to management on an ongoing basis
· Manage monthly reporting process including responsibility for accurate, timely and high quality HFM reporting with full adherence to APM GAP and Local Accounting Standards.
· Ensure proper processes are in place for all the business transactions.
· Regular review/follow up on compliance of internal SOP’s
· Follow up on KPI’s, Financial Reviews and Control Dashboard results.
· Contribute in providing high quality financial information and its analysis to senior management to support decision making.
· Ensure no major findings in various audits conducted during the year
· Drive various cost awareness and other initiatives triggered from Cluster / Region.
· Ensure smooth completion of various Audits during the year.
·
· Ensure compliance with Group Policies, business audits, board material preparation and adhoc financial analysis
· Implement initiatives to improve financial processes and operational performance
·
· Compliance with the Finance elements of the concession and long term lease agreements entered into with Government agencies.
· Identify cost saving opportunities to improve the result of the business and add to shareholder value.

Desired Experience and Profile

· University Degree in Finance and Accounting, Chartered Accountant, auditing or similar with a minimum of 3 years experience in similar function.
· Be a strong team player while at the same time being able to work independently.
· Practical experience within finance and accounting required. IFRS experience a plus
· Sound Knowledge of SAP though not required but preferred.
· Excellent communication skills; being able to explain financial matters in layman’s terms to management and other functions.
· Strong analytical skills
· Required to travel between offices within the cluster
· Considerable drive and interest in taking on new tasks
· Well Organized, timely and focused on quality
· Strong inter personal skills
· Expert knowledge of MS Excel
· High level of general business acumen to identify efficiencies and opportunities to improve overall financial results

Apply online to Container Inland Services

Container Inland Services Vacancies: Internal Controller

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Container Inland Services Vacancies: IT Assistant

Container Inland Services (CIS) Nigeria is involved mainly in Off Dock activities such as Import Deliveries, Stripping/Stuffing of Containers, Trucking/Shunting of Containers between Port and Off Dock, Trucking to hinterland destinations, Equipment Maintenance and Repair, Container Sales and various other CIS related activities.

Specific Tasks and Areas of Responsibility

– Manages Data Center infrastructure, including ICT, power and Air conditioning.
– Creates and manages daily access log report into and out of Data Center by authorized personnel
– Adds and configures physical access to Data Center through Access Control System
– Manages Active Directory, IIS and backup services of all relevant data and databases of the servers in Windows environment using Windows Backup application and/or Third party Backup application software
– Managing both Information Technology Dept in Container Inland Services
– Manages security issues, disaster recovery planning and fault management through log file analysis and troubleshooting
– Enforces standards for computer and network systems, to include standards for wiring, equipment, system security
– Managing/attending to users requests logged in via Remedy Help Desk System
– Installs, configures, and maintains DNS,
– Manages Network and Systems of other Container Inland Depots
– Installs new hardware, upgrades software, monitors the network
– Produces the detailed technical project documentation and assists in the development for new or modified systems
– Installs, configures, manages and trouble-shoots Active Directory, Microsoft Exchange, DHCP
– Ensure IT Security Network Scan on Interceptor results in average of 90% per annum
– Promotes Legal and Corporate Compliance, APMM Policies, Licenses of software in use
– Ensure regular IT Security Communication to Users and Enforce Antivirus Up to date
– Ensure Network Availability of 99% per annum
– Ensures System Backups are taken Daily, Weekly Monthly and Tapes kept as stated in Backup Policy
– Test Restore to be carried out Quarterly
– Systems setup to Standard Specification – Naming Convention and Labeled
– Updates Inventory PCs, Laptops, Servers, Network Devices monthly
– Ensure Preventive Maintenance carried out on PCs, Printers
– Manages IT vendor/third party relationship to meet all SLAs in line with Company’s policy
– 90% registered projects to be completed on schedule

Key Competencies / Skills required:

Ability to follow Lilypond Container Depot IT processes and organisation
Service Delivery (ITIL) management
Business Awareness
Cost management
Vendor Management
Customer Service
Change Management
Risk Management

Soft skills required:

People management
Time management
Effective communication
Negotiation skills
Presentation skills
Assertiveness
Initiative

CLICK HERE TO APPLY

Container Inland Services Vacancies: IT Assistant

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Wednesday, November 2, 2016

Key Account Manager at Damco Logistics Nigeria

Damco Logistics Nigeria is looking for an experienced and commercially savvy colleague to take the position of Key Account Manager to spearhead our expansion in the country.
The job will be an exciting opportunity to innovate & drive a sound commercial strategy and management of same to achieve success in a combination of developed and emerging markets. Strong emphasis is put on emerging Supply Chain Management opportunities and the candidate should have experience from selling and implementing SCM.

Job Title: Key Account Manager

Responsibilities

Act as the single and main contact in country for all accounts assigned to the portfolio, in respect to commercial activities

Build and maintain relationships with as many key contacts/decision makers as possible inside customers organization and enhance a long-lasting business partnerships

Include key DAMCO personnel into the relationship to ensure that relationships run as deep as possible into both organizations

Understand and translate the local needs of the Customers and share and engage with other IMEA TEAM KAM’s as well as other KAMs across our organization

Promote IMEA throughout the KAM global organization

Ensure engagement between IMEA and Global organization

Act as the liaison between the customer and the DAMCO organization

Be the “voice” of the customer identifying issues and addressing them throughout the organization in a proactive manner.

Must understand CRM and SMART reporting and ensure that they use these tools in accordance to company guidelines

Must personally update all information into the CRM as required by the company

Constantly update their own skills and knowledge within the assigned Vertical

KAM’s will work closely with Project Managers to ensure we are tackling the account from all angles

Requirements

Strong Experience of more than 5 years in the Logistics Industry

Strong analysis and judgment skills

Ability to work as individual but also as a TEAM Player

Very strong Customer facing and presentation skills

Must speak and write the native language at a high level

Must speak and write English at a high level

Speaking any third language is considered a benefit

Must be outgoing and easily able to build relationships at all levels

Must have a proven track record in sales

Benefits

An impact role in the growth based strategy for the Country with a pipeline that covers a full range of logistics services and the package to match your experience.

Location: Lagos

APPLY HERE

Key Account Manager at Damco Logistics Nigeria

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Job Opening at Damco Nigeria

Damco is one of the world’s leading third party logistics providers specialising in customised freight forwarding and supply chain solutions. The company has about 11,000 employees working in more than 300 offices around the world and a global presence in about 100 countries. Damco is part of the Maersk Group.

We are recruiting to fill the position below:

Job Title: Key Account Manager
Location: Lagos
Ref.: DC-120086

Job Description

Damco Logistics Nigeria is looking for an experienced and commercially savvy colleague to take the position of Key Account Manager to spearhead our expansion in the country.

The job will be an exciting opportunity to innovate & drive a sound commercial strategy and management of same to achieve success in a combination of developed and emerging markets.

Strong emphasis is put on emerging Supply Chain Management opportunities and the candidate should have experience from selling and implementing SCM.

The Key Account Manager reports to the Area Chief Commercial Officer in Lagos, and will be a part of the Country leadership team.

Key Responsibilities
Directly manage a portfolio of Key Accounts:

Act as the single and main contact in country for all accounts assigned to the portfolio, in respect to commercial activities

Build and maintain relationships with as many key contacts/decision makers as possible inside customers organization and enhance a long-lasting business partnerships

Include key DAMCO personnel into the relationship to ensure that relationships run as deep as possible into both organizations

Understand and translate the local needs of the Customers and share and engage with other IMEA TEAM KAM’s as well as other KAMs across our organization

Promote IMEA throughout the KAM global organization

Ensure engagement between IMEA and Global organization

Act as the liaison between the customer and the DAMCO organization

Be the “voice” of the customer identifying issues and addressing them throughout the organization in a proactive manner.

Must understand CRM and SMART reporting and ensure that they use these tools in accordance to company guidelines

Must personally update all information into the CRM as required by the company

Constantly update their own skills and knowledge within the assigned Vertical

KAM’s will work closely with Project Managers to ensure we are tackling the account from all angles

Requirements
Who we are looking for:

Strong Experience of more than 5 years in the Logistics Industry

Strong analysis and judgment skills

Ability to work as individual but also as a TEAM Player

Very strong Customer facing and presentation skills

Must speak and write the native language at a high level

Must speak and write English at a high level

Speaking any third language is considered a benefit

Must be outgoing and easily able to build relationships at all levels

Must have a proven track record in sales

We Offer
An impactful role in the growth based strategy for the Country with a pipeline that covers a full range of logistics services and the package to match your experience.

Application Deadline
Not Specified

Method of Application
Interested and qualified candidates should click below to apply

Job Opening at Damco Nigeria

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Wednesday, October 26, 2016

Job Opportunity at The Maersk Group, Wednesday 26, October 2016

The Maersk Group is a worldwide conglomerate and operates in some 130 countries with a workforce of over 89,000 employees. In addition to owning one of the world’s largest shipping companies, Maersk is involved in a wide range of activities in the shipping, logistics, and the oil and gas industries.

HSE

WE OFFER

Value and team-based leadership.

An open and engaging working environment.

A wide range of international career opportunities.

Opportunities for personal and professional growth in a dynamic environment.

Competitive compensation packages

KEY RESPONSIBILITIES

Develops and monitors HSE related policies, procedures and systems to provide for a safe operation.

Establishes internal and external networks to seek out best practices and ensure continuous improvement within the organization.

Inspects facilities and risk assesses standard operating procedures to detect existing or potential hazards.

Advise department managers on incident findings and assist with development of corrective actions for use by company personnel and outside agencies.

Leads high severity investigations.

Cooperates in the preparation of material and evidence for APMTAL in hearings, lawsuits and insurance investigations.

Develops toolbox talks based on incident findings from internal or external sources and general safety information.

Reporting:

Advises the Managing Director and senior management on HSE strategies.

Represents the company with local government organizations to ensure a mutual understanding of APM Terminals Apapa Limited’s (APMTAL’s) goals and requirements, and co-operate with local resources to ensure compliance with local and international legislation and guidelines.

Compiles and submits HSE reports required by regulatory agencies, shipping lines and company interests.

Training:

Maintains up-to-date information and knowledge in the area of HSE and communicates to required parties within the terminal.

Develops and arranges basic HSE related training including, but not limited to safety inductions, basic first aid, emergency response, etc.

Maintains safety files and records.

Who we are looking for

University degree in business management or engineering discipline

5 years of cumulative experience in HSE of a container terminal

Financial Management skills is essential

Certificate in Occupational Health and Safety from recognized institution

Requires a proven record of Health, Safety and Environmental management experience from port operations and/or heavy equipment industry

Effective negotiation and conflict resolution skills

Effective interpersonal and leadership skills

Requires a proven track record of increasing work responsibility

Requires good verbal and written communication skills in English

CLICK HERE TO APPLY

DUE DATE: 25 October, 2016

Job Opportunity at The Maersk Group, Wednesday 26, October 2016

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Health and Safety Executive at APM Terminals

At APM Terminals, we are a team of over 20,000 employees spread across five continents and more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community.
Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace.

Job title: Health and Safety Executive- HSE

Responsibilities

Develops and monitors HSE related policies, procedures and systems to provide for a safe operation.

Establishes internal and external networks to seek out best practices and ensure continuous improvement within the organization.

Inspects facilities and risk assesses standard operating procedures to detect existing or potential hazards.

Advise department managers on incident findings and assist with development of corrective actions for use by company personnel and outside agencies.

Leads high severity investigations.

Cooperates in the preparation of material and evidence for APMTAL in hearings, lawsuits and insurance investigations.

Develops toolbox talks based on incident findings from internal or external sources and general safety information.

Reporting:

Advises the Managing Director and senior management on HSE strategies.

Represents the company with local government organizations to ensure a mutual understanding of APM Terminals Apapa Limited’s (APMTAL’s) goals and requirements, and co-operate with local resources to ensure compliance with local and international legislation and guidelines.

Compiles and submits HSE reports required by regulatory agencies, shipping lines and company interests.

Training:

Maintains up-to-date information and knowledge in the area of HSE and communicates to required parties within the terminal.

Develops and arranges basic HSE related training including, but not limited to safety inductions, basic first aid, emergency response, etc.

Maintains safety files and records.

Requirements

University degree in business management or engineering discipline

5 years of cumulative experience in HSE of a container terminal

Financial Management skills is essential

Certificate in Occupational Health and Safety from recognized institution

Requires a proven record of Health, Safety and Environmental management experience from port operations and/or heavy equipment industry

Effective negotiation and conflict resolution skills

Effective interpersonal and leadership skills

Requires a proven track record of increasing work responsibility

Requires good verbal and written communication skills in English

Offer

Value and team-based leadership.

An open and engaging working environment.

A wide range of international career opportunities.

Opportunities for personal and professional growth in a dynamic environment.

Competitive compensation packages

Location: Lagos

APPLY HERE

Health and Safety Executive at APM Terminals

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Tuesday, September 6, 2016

Project Manager at APM Terminals

APM Terminals Nigeria is the largest container handling company in West Africa, currently operating the biggest container facility of the three serving Lagos, Nigeria’s largest city and business center. With our global standard container handling equipment and facilities, APM Terminals Nigeria has contributed to trade in Nigeria over the past 10 years by improving the quality of the country’s port operations. APM Terminals’ expanding operations in Nigeria is powered by a team of about 1000 dedicated professionals who focus on providing world-class services, unparalleled container handling solutions and lifting global trade in Nigeria.

At APM Terminals, we are a team of over 20,000 employees spread across five continents and more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace.

Job Title: Project Manager

Job Description

Manages all aspects of land access and resettling existing communities in accordance with the Badagry resettlement overall plan, Equator Principles, framework and procedures in a timely manner to meet the businesses’ exploration, development and overall project schedules.

Manage any required updates or developments resettlement framework and procedures, to ensure continued planned project effectiveness, regulatory compliance and alignment with set standards.

Manage the Resettlement team and Resettlement consultants.

Report progress to the Nigeria Country Manager and ensures resettlement provisions are incorporated into project schedules.

Oversees the Badagry port resettlement budget

Work closely with Internal and external stakeholders to ensure efficient and effective resettlement processes are implemented.

Track construction progress, related to the resettlement of the involved communities, against the approved baseline and, where appropriate, ensure issues are pro-actively addressed, resolved and/or escalated and reported.

In line with corporate standards, implement best in class project management practices across the construction parts of the resettlement project and ensure they are consistently deployed by contractors.

Ensures that the Contractor(s) fulfils his role under the contract and acts as primary point of contact for the contractor(s)

Liaise with the project engineering department at the APM Terminals head office to ensure consistency with APM Terminals’ standard requirements

Ensure alignment between construction and resettlement agreements, broader social investment initiatives and project initiatives that have influence on the resettlement project or project master schedule.

Ensure all required data and documentation is obtained, managed and shared. Ensure documentation is in place to demonstrate an IFC-compliant approach.

Lead on the commissioning, procurement and management of external expertise and services relating to resettlement, including legal, valuation, compensation and baseline data.

Assess the identified risks on an ongoing basis & identify trigger events

Own strategies to deal with & manage the identified risks

Ensure that the APMT Group risk policy is implemented & followed by all levels within the company.

Delivers results (even in tough situations), resourceful, inspiring, has significant presence, builds high performing teams

Experience

Minimum 5 years of experience in project management; managing interdependencies in complex projects

Minimum 5 years of leadership experience

Preferably 5 years of experience within APMT

Job Requirement

Committed to deliver external outcomes, i.e. a solid business – driven by value add to APMT

Can take on multiple roles to bridge divergent interests

Comfortable with setting direction in complexity and ambiguity, finds solutions to tough problems, while actively managing resistance to change

Integrating personality – ability to spot and address misalignment between work streams

Strong planning skills and high analytical capability

High discipline – following through on actions and ensuring necessary documentation

High quality awareness and ability to work with constant care

Ability to engage a senior management team and ability to build strong working relationships

Can work easily with a diversity of people, politically agile, skilled communicator, manages interpersonal conflict well

Location

Lagos

Closing Date: Not Specified

APPLY HERE

Project Manager at APM Terminals

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Monday, August 29, 2016

Project Manager at APM Terminals

Job Title: Project Manager

Job Description

Manages all aspects of land access and resettling existing communities in accordance with the Badagry resettlement overall plan, Equator Principles, framework and procedures in a timely manner to meet the businesses’ exploration, development and overall project schedules.

Manage any required updates or developments resettlement framework and procedures, to ensure continued planned project effectiveness, regulatory compliance and alignment with set standards.

Manage the Resettlement team and Resettlement consultants.

Report progress to the Nigeria Country Manager and ensures resettlement provisions are incorporated into project schedules.

Oversees the Badagry port resettlement budget

Work closely with Internal and external stakeholders to ensure efficient and effective resettlement processes are implemented.

Track construction progress, related to the resettlement of the involved communities, against the approved baseline and, where appropriate, ensure issues are pro-actively addressed, resolved and/or escalated and reported.

In line with corporate standards, implement best in class project management practices across the construction parts of the resettlement project and ensure they are consistently deployed by contractors.

Ensures that the Contractor(s) fulfils his role under the contract and acts as primary point of contact for the contractor(s)

Liaise with the project engineering department at the APM Terminals head office to ensure consistency with APM Terminals’ standard requirements

Ensure alignment between construction and resettlement agreements, broader social investment initiatives and project initiatives that have influence on the resettlement project or project master schedule.

Ensure all required data and documentation is obtained, managed and shared. Ensure documentation is in place to demonstrate an IFC-compliant approach.

Lead on the commissioning, procurement and management of external expertise and services relating to resettlement, including legal, valuation, compensation and baseline data.

Assess the identified risks on an ongoing basis & identify trigger events

Own strategies to deal with & manage the identified risks

Ensure that the APMT Group risk policy is implemented & followed by all levels within the company.

Delivers results (even in tough situations), resourceful, inspiring, has significant presence, builds high performing teams

Experience

Minimum 5 years of experience in project management; managing interdependencies in complex projects

Minimum 5 years of leadership experience

Preferably 5 years of experience within APMT

Job Requirement

Committed to deliver external outcomes, i.e. a solid business – driven by value add to APMT

Can take on multiple roles to bridge divergent interests

Comfortable with setting direction in complexity and ambiguity, finds solutions to tough problems, while actively managing resistance to change

Integrating personality – ability to spot and address misalignment between work streams

Strong planning skills and high analytical capability

High discipline – following through on actions and ensuring necessary documentation

High quality awareness and ability to work with constant care

Ability to engage a senior management team and ability to build strong working relationships

Can work easily with a diversity of people, politically agile, skilled communicator, manages interpersonal conflict well

Location

Lagos

Closing Date: Not Specified

APPLY HERE

Project Manager at APM Terminals

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Friday, August 26, 2016

Recruitment at Damco Nigeria for an Air Operations Associate

Damco is one of the world’s leading third party logistics providers specializing in customized freight forwarding and supply chain solutions. The company has about 11,000 employees working in more than 300 offices around the world and a global presence in about 100 countries. Damco is part of the Maersk Group.
More information about Damco can be found on www.damco.com.

Damco is recruiting to fill the position of:

Job Title: Air Operations Associate
Location: Lagos

Ref.: DC-114663

Key Responsibilities

Ensure Damco delivers the product sold to customers.

Support CS documentation in opening and closing of files in due time.

Coordinate handling of file between departments and ensure file is handled in a timely manner

Manage the cost reduction plan in compliance to company policy without implications for any delays.

Manage written correspondence between OPS department and CS Units on daily updates on CHB progress.

Ensure the team Update fields in TrakIT in a timely and correct manner.

Organize KPI review meetings with Airfreight CHB team and flag improvement plans thru WILO sessions.

Maintain and enhance close working relationships with CS, Sales, finance teams and govt. authorities.

Ensure operational excellence and coordination

Ensure pro-active communication internally and externally.

Ensure all issues affecting Damco are addressed within Organization as deemed required

Confirm and verify declarations before assessment customs duty amount and HS code (s) used.

Advice and guide CS on queries encountered during verification/examination and discuss/agree on a workable solution to be advised to clients.

Follow up on cargo delivery status.

Ensure final documents are returned to documentations for invoices to be raised timely.

Monitor and manage goods delivered from the airport are received in good condition to avoid exposures.

Ensure all targets are met and performance indicators are measured

Requirements
Who we are looking for:

A Degree in Business Management, Social Sciences or equivalent is desirable.

Minimum 2 year logistics operations experience will be an added advantage.

Excellent communicator, persuasive and enjoy solving problems.

Ability to work in a team.

Proficient in English as well as relevant local languages (verbal and written).

Minimum 3 year of experience in customer service department for a fast-paced service company.

We Offer

Active participation in the company growth strategy.

Ability to link client needs with Damco’s solutions portfolio.

Knowledge of the freight forwarding industry.

Application Deadline 31st August, 2016.

How To Apply
Interested and qualified candidates should apply below

Recruitment at Damco Nigeria for an Air Operations Associate

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Friday, July 29, 2016

Career at APM Terminals, Friday 29, July 2016

APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace.

CRANE ELECTRICIAN

KEY RESPONSIBILITIES

•Ensure that recognized safe working practices are utilized for all terminal operations and maintain effective implementation of safety policies and procedures.

•Provide first line of response for any accident / incident investigation, emergency situations and damage assessments.

•Maintain a clean and safe work environment and ensures waste disposal is performed as per company procedures.

•Fill out Confirmation Slips to ensure proper records are kept for future reference.

•To execute all repairs effectively ensuring equipment failure is minimized and availability of equipment is optimised in the most cost effective manner.

•Working from Monday’s to Friday’s from 7H00am to 19H00pm but not limited to shifts, overtime and standby to ensure 24-hour availability of Container handling equipment.

•Receive and execute instructions and decisions from the Crane Supervisor and/or Crane Foreman;

•Identify work requirements and raise work requests providing complete and thorough information;

•Advise Crane Supervisor and/or Crane Foreman on concerns relating to unreliable equipment;

•Perform other related functions required from time to time such as assistance with major emergency work;

•Ensure adherence to established safety practices in the execution of assignments and in the use of tools, equipment and machinery;

•Provide technical expertise and a positive attitude to the functions performed;

•As required, identify spare parts and tools required for breakdown work;

•Provide Work Order planning information as required to Maintenance Planner, Supervisor or Foreman;

•Perform maintenance activities on a daily/weekly/monthly basis;

•Troubleshoot and effect repairs on electrical circuits, control systems and electrical component elements. This includes the modification of components and servicing techniques in conjunction with the Crane Supervisor and/or Crane Foreman to improve efficiency;

•Test equipment to ensure compliance with specification and safety standards;

•Provide support with service, repair, deploy, remove and stow away equipment as required using safe driving techniques and safe parking procedures;

•Execute maintenance schedule as directed by Crane Supervisor and/or Crane Foreman;

•Provide feedback to Crane Supervisor and/or Crane Foreman on job progress;

•Identify components to be overhauled;

•Complete post-job tasks – clean up, return of spares etc;

•Provide correct information on Work Orders and other job documentation, ensuring an accurate record of work performed, time taken to complete work, spare parts and materials used etc;

•Execute proper handover of equipment to Operations and provide on the job guidance to new recruits;

•Participate in analysis of maintenance standards, practices etc;

•Clean tools and equipment in accordance with manufacturer’s instructions/manual;

•If needed, perform minor repairs on tools and equipment in accordance with manufacturer’s instruction/manual;

•Report defective tools and equipment to immediate foremen / supervisor;

•Comply with all disaster contingency plans and contingency cleanliness;

•Maintain a clean and safe work environment and ensures waste disposal is performed as per company procedures.

•Performs any other related activities, as requested

WHO WE ARE LOOKING FOR

◦A Diploma in Electrical/Mechanical Engineering or related discipline

◦At least three years experience as an electrician in a container terminal engineering environment or similar, related industry.

◦Trade test certificate in electrical technician

◦Five years previous experience as as Electrician in any ports, mines, steel and manufacturing plants plus shift working experience

◦Basic Mechanical and hydraulic Knowledge

◦Requires the ability to follow instructions & plan the work day.

◦Requires the ability to be responsive to emergency repairs with quality workmanship and service.

◦Requires the ability to learn fast

◦Has a valid Driving License

CLICK HERE TO APPLY

DUE DATE: 4 August, 2016

Career at APM Terminals, Friday 29, July 2016

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Thursday, June 16, 2016

Job Recruitment at Maersk Line, Thursday 16, June 2016

Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We operate 610 container vessels and provide ocean transportation in all parts of the world. But not only do we power some of the world’s largest ships – we also propel the growth ambitions of businesses and individuals all over our planet. Every day our 7,000 seafarers and 25,000 land-based employees at 374 offices share their expertise with our customers around the world to optimize their supply chains, maximize their distribution networks and most of all realize their business potential. We are devoted to creating simple and reliable solutions for our partners, continuously lifting industry standards and enabling global trade in the most sustainable manner possible. What we do is more than shipping. We deliver promises. Promises from customers and businesses all over the world.

PORT CAPTAIN, NIGERIA

JOB DESCRIPTION

As the ideal candidate, you are passionate about Operations and have a strong desire to drive and improve Maersk Line’s performance within the Container Terminal environment, never accepting the status quo. You have a sound operations background, work well unsupervised and understand the challenges of working with different stakeholders in a dynamic environment.

The ‘Operations Performance Partner’ is the representative of the AFRLOC and will be physically based in key strategic ports. You act as both the local entry point to stakeholders and as guardian of local Waterside Operations Execution for all ports and vessels within your geographical scope.

As guardian of local operations execution, you will lead a team of 2 x Waterside Operations Coordinators (based in Onne and Lagos), whom will identify non-adherence to operational standards with the aim of improving and resolving these. You will assist the AFRLOC with the creation and execution of contingencies and also support the execution staff in AFRLOC with port and process specific knowledge/updates to enable/assist/improve their day to day execution efforts.

You will be required to build relationships with relevant key stakeholders (Terminal, Port authorities, 3rd party service providers, ML vessel command, etc.) and use those relationships to coordinate thecontinuous improvement and stabilisation of operation’s execution.

You will be based in Lagos, Nigeria and will report directly to the AFRLOC Marine Manager, forming an essential part of the Africa Liner Operations Cluster, which is situated in Cape Town, South Africa.

KEY RESPONSIBILITIES

Lead your team, providing coaching, training and improving their execution processes.

Drive and improve port productivity and reduce vessel port stay by executing the port call gameplan.

Identify and address operational stoppages, with view to eliminate, by Root cause analysis, process improvement and best sharing practices.

Build and maintain Internal and External relationships and ensure engagement with all stakeholders.

Logging and resolving of all Vessel, Equipment and Cargo claims within the Container Terminal

Informing the AFRLOC of progress on the execution of the agreed capacity and marine plans (berthing lineup, execution of stowage plan, sitrep monitoring) per vessel.

Help the AFRLOC and the local organization make well informed choices between commercial upsides and operational exposures

Ensure the Terminal, Port Authorities and Stevedore execute the plans of the AFRLOC for each vessel; this includes addressing and resolving Stowage related issues.

Who we are looking for

At least a Marine Diploma or an equivalent level in Shipping, Logistics, Transport or science background is preferred

At least 5-8 years’ experience in a transportation/container business role within operations, capacity management, Marine or Cargo Execution

Previous experience in Operations Execution as Port Captain, Operations Manager etc.

Working knowledge of Maersk Line systems (e.g. RKEM, GSIS, GCSS) is imperative

WE OFFER

In addition to providing a constantly challenging and enriching work experience, we offer the following learning and development opportunities:

Process Improvement

Strategy deployment

Performance Management

Global (multi-cultural) communication and interaction

Diverse stakeholder management

CLICK HERE TO APPLY

DUE DATE: 30 June, 2016

Job Recruitment at Maersk Line, Thursday 16, June 2016

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Friday, December 11, 2015

APM Terminals Current Job, Friday 11, December 2015

APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growthopportunities in a range of fields from shipping and energy to our offshore and manufacturing industries – Join us to achieve even your most ambitious career goals!

We are recruiting to fill the position below:

BUSINESS DEVELOPMENT MANAGER

KEY RESPONSIBILITIES

• Leading the Business Development function and team in Nigeria.

• Developing the strategy and structure for the Business Development team including identifying potential investment opportunities i.e. locations matching APMT’s investment criteria.

• Develop and secure projects in scope – be in a support role for large or strategic key projects.

• Prepare commercial and investment analysis within portfolio for new terminals, depots, trucking and rail projects and major expansions in existing terminals – lead smaller projects and support larger ones.

• Develop recommendations for attractiveness of investments within portfolio, proposal for negotiation process and recommendation on business plan and budget – lead activities on smaller projects and provide support for larger ones.

• Screen and evaluate projects within portfolio, incl. technical feasibility evaluation.

• Being part of the Nigeria Country Leadership Team.

• Internal and External stakeholder management hereunder participate as part of negotiation and steering committees when needed due to complexity.

• Keep a— of market developments (incorporating supply/demand, competition etc.).

#LI-POST

WHO WE ARE LOOKING FOR

• A college degree in Marketing/Sales or similar would be preferred for the holder of this position.

• Minimum 6 years experience in relevant fields.

• Possess empathy, personal tact, cultural understanding, and strong communication skills as well as a passion for success.

• Ability to manage multiple stakeholders with divergent interests.

• High energy, drive and interest in taking on new tasks.

• Well organized, timely, and persistent.

• Advanced sales and negotiation skills.

• Good financial understanding.

• Sound commercial awareness.

• Good understanding of the transport industry, specifically ports and container business.

• Ability to multi-task and perform well under pressure.

• Independent, resilient and determined while having a collaborate mindset.

CLICK HERE TO APPLY

APM Terminals Current Job, Friday 11, December 2015

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Thursday, December 10, 2015

Job Opportunity at APM Terminals

Company Description
APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community.

Job Title: Business Development Manager

Job Description
Leading the Business Development function and team in Nigeria.
Developing the strategy and structure for the Business Development team including identifying potential investment opportunities i.e. locations matching APMT’s investment criteria.
Develop and secure projects in scope – be in a support role for large or strategic key projects.
Prepare commercial and investment analysis within portfolio for new terminals, depots, trucking and rail projects and major expansions in existing terminals – lead smaller projects and support larger ones.
Develop recommendations for attractiveness of investments within portfolio, proposal for negotiation process and recommendation on business plan and budget – lead activities on smaller projects and provide support for larger ones.
Screen and evaluate projects within portfolio, incl. technical feasibility evaluation.
Being part of the Nigeria Country Leadership Team.
Internal and External stakeholder management hereunder participate as part of negotiation and steering committees when needed due to complexity.
Keep abreast of market developments incorporating supply/demand, competition etc.

Job Qualification
BA, BSc, HND

Job Category
Sales, Marketing

Job Experience
6 years

Job Location
Lagos

Method of Application
APPLY HERE

Application Closing Date
Not Stated

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Job Opportunity at APM Terminals

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Monday, November 16, 2015

Vacancy at Maersk Line

Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We operate 610

container vessels and provide ocean transportation in all parts of the world. But not only do we power some of the world’s largest ships – we also propel the growth ambitions of businesses and individuals all over our planet. Every day our 7,000 seafarers and 25,000 land-based employees at 374 offices share their expertise with our customers around the world to optimize their supply chains, maximize their distribution networks and most of all realize their business potential. We are devoted to creating simple and reliable solutions for our partners, continuously lifting industry standards and enabling global trade in the most sustainable manner possible. What we do is more than shipping. We deliver promises. Promises from customers and businesses all over the world.

Control Room Officer

Key Responsibilities

• Maintains complete, concise and accurate written accounts of all incidents occurring in the terminal
• Escalates and coordinates emergency response to every distress call to the Control Room by promptly contacting relevant departments and or liaise with relevant security agencies
• Maintains a database on security/safety infraction.
• Supervises CCTV monitoring 24/7 and escalate threats for appropriate action
• Tracks task and assignments for excellent delivery using dashboard
• Coordinates effective and professional radio communication and handling of equipment
• Tracks servicing and maintenance of security vehicles, equipment and tools
• Supervises fleet deployment and personnel on escort duties and assignments

Who we are looking for

• Must have a minimum of 5 years experience in similar position
• Must have at least a Bachelor’s degree
• Must be good in report writing, assigning duties and supervision of guards
• Must have a thorough knowledge of fire procedures and coordination of emergencies
• Should have a good sense of judgment and be able to direct and manage incidents under stressful circumstances
• Be good in record keeping
• Must have ability to communicate in code language

Method of Application

Vacancy at Maersk Line

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Thursday, October 1, 2015

IT Specialist Job At APM Terminals

At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world.

Job Title: IT Specialist

Location
Rivers

Job Field
Engineering, Technical, ICT, Computer

Key Responsibilities

Responsible for coordinating physical changes to computer databases; codes, tests, and implements physical database by performing various duties in support of all software used.
Establishes physical database parameters.
Codes database descriptions and specify identifiers of database-to-database management system or direct others in coding database descriptions.
Calculates optimum values for database parameters such as amount of computer memory to be used by database.
Specifies user access level for each segment of one or more data items such as insert, replace, retrieve, or delete data.
Specifies which users can access databases and what data can be accessed by user.
Tests and corrects errors, and refines changes to database.
Enters codes to create production database.
Selects and enters codes of utility program to monitor database performance such as distribution of records and amount of available memory.
Directs programmer/analyst to make changes to database management system.
Reviews and corrects programs.
Trains end users in use of software applications.
Confers with co-workers to determine impact of database changes on other systems and staffing cost for making changes to database.
Modifies database programs to increase processing performance.
Communicates with other departments to report and resolve software, hardware and operations problems.
Provides technical assistance to users
Installs and tests software upgrades.
Oversees a Help Desk for users, optimizing customer services

Requirements
Bachelor’s of Science Degree in Computer Science or related field from an accredited university.
Requires at least 4 years of Supervisor/project management experience in setting up of IT and Telecom Infrastructure preferably in a transportation or industrial firm. Total IT experience of not less than four years preferably within the industry or related business.
Requires special technical knowledge of the techniques and procedures of software and network support for multiple users.
Must understand installation, configuration and troubleshooting processes for software, hardware, networking and accessory equipment.
Must have extensive understanding of Network applications and usage.
Must be familiar with applications software to support operations.
Requires sound understanding of ERP software applications.
Must have extensive understanding of computer hardware technology, maintenance, and operation.
Demonstrate an expert level of knowledge and experience in application design, development and implementation of medium to large database projects, data management methodologies, technologies

Click here to apply

IT Specialist Job At APM Terminals

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APM Terminals IT Specialist Vacancy, Thursday 1, October 2015

APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries – Join us to achieve even your most ambitious career goals!

We are recruiting to fill the position below:

IT SPE…T

REF: AT-087005

KEY RESPONSIBILITIES

Responsible for coordinating physical changes to computer databases; codes, tests, and implements physical database by performing various duties in support of all software used.

Designs logical and physical databases or reviews description of changes to database design to understand how changes to be made affect physical database (how data is stored in terms of physical characteristics such as location, amount of space and access method.)

Establishes physical database parameters.

Codes database descriptions and specify identifiers of database-to-database management system or direct others in coding database descriptions.

Calculates optimum values for database parameters such as amount of computer memory to be used by database.

Specifies user access level for each segment of one or more data items such as insert, replace, retrieve, or delete data.

Specifies which users can access databases and what data can be accessed by user.

Tests and corrects errors, and refines changes to database.

Enters codes to create production database.

Selects and enters codes of utility program to monitor database performance such as distribution of records and amount of available memory.

Directs programmer/analyst to make changes to database management system.

Reviews and corrects programs.

Trains end users in use of software applications.

Confers with co-workers to determine impact of database changes on other systems and staffing cost for making changes to database.

Modifies database programs to increase processing performance.

Communicates with other departments to report and resolve software, hardware and operations problems.

Provides technical assistance to users

Installs and tests software upgrades.

Oversees a Help Desk for users, optimizing customer services

REQUIREMENTS

Who we are looking for:

Bachelor’s of Science Degree in Computer Science (or related field) from an accredited university.

Requires at least Four (4) years of Supervisor/project management experience in setting up of IT and Telecom Infrastructure preferably in a transportation or industrial firm. Total IT experience of not less than four years preferably within the industry or related business.

Requires special technical knowledge of the techniques and procedures of software and network support for multiple users.

Must understand installation, configuration and troubleshooting processes for software, hardware, networking and accessory equipment.

Must have extensive understanding of Network applications and usage.

Must be familiar with applications software to support operations.

Requires sound understanding of ERP software applications.

Must have extensive understanding of computer hardware technology, maintenance, and operation.

Demonstrate an expert level of knowledge and experience in application design, development and implementation of medium to large database projects, data management methodologies, technologies

WE OFFER

The opportunity to be part of a high performing team that ensures West Africa Container Terminal Ltd. operate the most efficient, safe and profitable business in the region.

CLICK HERE TO APPLY

DUE DATE: 6 November, 2015

APM Terminals IT Specialist Vacancy, Thursday 1, October 2015

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Wednesday, September 30, 2015

IT Vacancy at APM Terminals

At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by

a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace.

APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries – Join us to achieve even your most ambitious career goals!

We are recruiting to fill the position below:

IT Specialist

Ref: AT-087005

Key Responsibilities

Responsible for coordinating physical changes to computer databases; codes, tests, and implements physical database by performing various duties in support of all software used.

Designs logical and physical databases or reviews description of changes to database design to understand how changes to be made affect physical database (how data is stored in terms of physical characteristics such as location, amount of space and access method.)

Establishes physical database parameters.

Codes database descriptions and specify identifiers of database-to-database management system or direct others in coding database descriptions.

Calculates optimum values for database parameters such as amount of computer memory to be used by database.

Specifies user access level for each segment of one or more data items such as insert, replace, retrieve, or delete data.

Specifies which users can access databases and what data can be accessed by user.

Tests and corrects errors, and refines changes to database.

Enters codes to create production database.

Selects and enters codes of utility program to monitor database performance such as distribution of records and amount of available memory.

Directs programmer/analyst to make changes to database management system.

Reviews and corrects programs.

Trains end users in use of software applications.

Confers with co-workers to determine impact of database changes on other systems and staffing cost for making changes to database.

Modifies database programs to increase processing performance.

Communicates with other departments to report and resolve software, hardware and operations problems.

Provides technical assistance to users

Installs and tests software upgrades.

Oversees a Help Desk for users, optimizing customer services

Requirements
Who we are looking for:

Bachelor’s of Science Degree in Computer Science (or related field) from an accredited university.

Requires at least Four (4) years of Supervisor/project management experience in setting up of IT and Telecom Infrastructure preferably in a transportation or industrial firm. Total IT experience of not less than four years preferably within the industry or related business.

Requires special technical knowledge of the techniques and procedures of software and network support for multiple users.

Must understand installation, configuration and troubleshooting processes for software, hardware, networking and accessory equipment.

Must have extensive understanding of Network applications and usage.

Must be familiar with applications software to support operations.

Requires sound understanding of ERP software applications.

Must have extensive understanding of computer hardware technology, maintenance, and operation.

Demonstrate an expert level of knowledge and experience in application design, development and implementation of medium to large database projects, data management methodologies, technologies

We Offer
The opportunity to be part of a high performing team that ensures West Africa Container Terminal Ltd. operate the most efficient, safe and profitable business in the region.

Method of Application

IT Vacancy at APM Terminals

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Saturday, July 25, 2015

Customer Care Job at Maersk Line

Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We operate 610 container vessels and provide ocean transportation in all parts of the world. But not only do we power some of the world’s largest ships – we also propel the growth ambitions of businesses and individuals all over our planet. Every day our 7,000 seafarers and 25,000 land-based employees at 374 offices share their expertise with our customers around the world to optimize their supply chains, maximize their distribution networks and most of all realize their business potential.

Job Title: Customer Service Care Agent

Location
Rivers

Job Field
Customer Care

Key Responsibilities
Be the primary point of contact for assigned CARE customers and act as an advocate for these customers ,internally within Maersk line
Attend to walk-in customers enquiries in a timely and efficient manner.
Collaborate with Finance team to ensure invoice and payment timeliness and accuracy and avoidance of unjustified cost initiated within and outside functional scope.
Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires amongst others through regular customer visits.
Ensure smooth execution of the end-to-end shipment life cycle, by working closely with the customer as well as internal stakeholders.
Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives.
Be the owner of all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions and be fully responsible for customer satisfaction of assigned customers.
Understand claims policy and its impact on company assets and guide customers best possible through any potential claim situation.
Understand per diem/demurrage implications for containers and its impact on company revenue.
Commercial intelligence: engage customers in discussions about new business opportunities, business and support expectations and competitors/market intelligence.
Who we are looking for
Minimum two year experience in shipping related customer services or sales role
Able to work under pressure
Well organized, efficient and effective
Strong interpersonal and communication skills
Proactive and customer-oriented
Possess ability to make sound decisions with minimal supervision
Establish and monitor quality standards

APPLY HERE

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Customer Care Job at Maersk Line

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Friday, July 24, 2015

Customer Care Job Position at Maersk Line

Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We operate

610 container vessels and provide ocean transportation in all parts of the world. But not only do we power some of the world’s largest ships – we also propel the growth ambitions of businesses and individuals all over our planet. Every day our 7,000 seafarers and 25,000 land-based employees at 374 offices share their expertise with our customers around the world to optimize their supply chains, maximize their distribution networks and most of all realize their business potential. We are devoted to creating simple and reliable solutions for our partners, continuously lifting industry standards and enabling global trade in the most sustainable manner possible. What we do is more than shipping. We deliver promises. Promises from customers and businesses all over the world.

Customer Service Care Agent

Key Responsibilities

•Be the primary point of contact for assigned CARE customers and act as an advocate for these customers ,internally within Maersk line
•Attend to walk-in customers enquiries in a timely and efficient manner.
•Collaborate with Finance team to ensure invoice and payment timeliness and accuracy and avoidance of unjustified cost initiated within and outside functional scope.
•Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires amongst others through regular customer visits.
•Ensure smooth execution of the end-to-end shipment life cycle, by working closely with the customer as well as internal stakeholders.
•Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives.
•Be the owner of all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions and be fully responsible for customer satisfaction of assigned customers.
•Understand claims policy and its impact on company assets and guide customers best possible through any potential claim situation.
•Understand per diem/demurrage implications for containers and its impact on company revenue.
•Commercial intelligence: engage customers in discussions about new business opportunities, business and support expectations and competitors/market intelligence.

Who we are looking for

•Minimum two year experience in shipping related customer services or sales role
• Able to work under pressure
• Well organized, efficient and effective
• Strong interpersonal and communication skills
• Proactive and customer-oriented
•Possess ability to make sound decisions with minimal supervision
•Establish and monitor quality standards

Method of Application

Interested and suitably qualified candidates should click here to apply online.

Customer Care Job Position at Maersk Line

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Customer Service Care Agent Needed at Maersk Line

Posted: Jul 24, 2015

Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We provide ocean transportation in all parts of the world. We serve our customers through 374 offices in 116 countries. We employ 7,000 seafarers and 25,000 land-based employees and operate 580 container vessels. We market our services through the following brands: Maersk Line, Safmarine, MCC Transport (Intra-Asia), Seago Line (Intra-Europe), Mercosul (Brazil), and SeaLand (From 2015 Intra- Americas).

Maersk Line is part of the Maersk Group, headquartered in Copenhagen, Denmark. The Group employs about 88,900 people in around 135 countries.

We are recruiting to fill the position of:

Job Title: Customer Service Care Agent

Ref.: ML-080580
Location: Port-Harcourt

Job Description

The Customer Service Care Agent- owns and manages the customer experience of his/her customers.

Proactively monitors and manages the end-to-end shipment process in compliance with all company procedures.

Collaborates closely with all internal and external stakeholders, builds relationships with the customers and leverages on understanding customer business drivers for improved and sustained business relationship.

Key Responsibilities

Be the primary point of contact for assigned CARE customers and act as an advocate for these customers, internally within Maersk line

Attend to walk-in customers enquiries in a timely and efficient manner.

Collaborate with Finance team to ensure invoice and payment timeliness and accuracy and avoidance of unjustified cost initiated within and outside functional scope.

Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires amongst others through regular customer visits.

Ensure smooth execution of the end-to-end shipment life cycle, by working closely with the customer as well as internal stakeholders.

Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives.

Be the owner of all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions and be fully responsible for customer satisfaction of assigned customers.

Understand claims policy and its impact on company assets and guide customers best possible through any potential claim situation.

Understand per diem/demurrage implications for containers and its impact on company revenue.

Commercial intelligence: engage customers in discussions about new business opportunities, business and support expectations and competitors/market intelligence.

Requirements
Who we are looking for

Minimum two year experience in shipping related customer services or sales role

Able to work under pressure

Well organized, efficient and effective

Strong interpersonal and communication skills

Proactive and customer-oriented

Possess ability to make sound decisions with minimal supervision

Establish and monitor quality standards

Application Closing Date
28th July, 2015.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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